Special Offers

Privacy Policy

Our Commitment To Your Privacy

In this privacy statement a1netsolutions.com informs you about the way your personal data is used. We want to inform you about the way we collect, store and use your personal data.


What information we collect and how

When you interact with a1netsolutions.com, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the a1netsolutions.com products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

We also collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service.

We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve a1netsolutions.com ’s products and services.


Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, updates, special offers, and events that you might like to hear about.


How secure is your information?

As we said, a1netsolutions.com takes protecting your privacy very seriously. a1netsolutions.com will not transmit your personal data to the third parties (not even for marketing and sales purposes or to the address brokers), unless a1netsolutions.com is obliged by a legal regulation to do so.


Privacy questions

If you have questions or concerns about a1netsolutions.com ’s Customer Privacy Policy or data processing, please contact us info@a1netsolutions.com The a1netsolutions.com Data Controller will respond to your inquiry within 30 days.

If you do not want a1netsolutions.com to keep you up to date with news, updates and the latest information on products and services, please contact us info@a1netsolutions.com . Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.


Notes

a1netsolutions.com may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

a1netsolutions.com’s website has links to the sites of other companies. a1netsolutions.com is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Terms & Conditions

Any individual or organization who purchases or utilizes services provided by a1netsolutions.com are unconditionally bound to the terms set forth in this document. By purchasing or utilizing services provided by a1netsolutions.com. it is understood that you have read and agree wholly with the terms set forth by this agreement. a1netsolutions.com reserve the right to revise this agreement at any time without providing direct notice to those whom it affects. It is understood that any individual purchasing or utilizing services provided by a1netsolutions.com, will review this document periodically for any changes. a1netsolutions.com, will use the terms set forth in this agreement as a guideline to settle disputes between a1netsolutions.com, and the individuals that purchase or utilize its services. The terms of this agreement set forth the entire agreement between a1netsolutions.com, and the individuals purchasing or utilizing its services, and supersedes any and all prior agreements of the parties involved.

Any breach of this agreement by an individual purchasing or utilizing services by a1netsolutions.com, may result in the services of the individual being suspended or terminated with or without notice.

 

 

30-Day money back guarantee ( Hosting )
If, for any reason, you are dissatisfied with our hosting services, we will refund your hosting fees at any time during the first 30 days after you have signed up for an account with us. You can email us at sales@a1netsolutions.com and receive full refund for your hosting plan within the 30-day money-back period.

 

 

30-Day money back guarantee ( Domain & Design )

Domain name registrations and Design are final and non-refundable. As changes are no longer allowed after a registration request is submitted, you should always check for correct spelling before purchasing a domain name.

 


Network Uptime Guarantee
a1netsolutions.com hosting guarantees that your website(s) will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network and server uptime. However, we cannot be held responsible for upstream problems such as

Server Hardware Breakdown

User error(s) or purposeful interruption(s)
Failures due to software that is not explicitly supported by a1netsolutions.com.

backbone provider failures

fiber-optic main line cuts

DNS or Registrar problems with subscribers' domain names

routing problems between a client's location and our data center.

The uptime guarantee is also not applicable if the service interruption was caused by a natural or unnatural event.

We may temporarily deny or terminate the Service upon client's failure to pay their charges at due time.

Consequently, if a hardware crash provoked by the customer happens, a1netsolutions.com has no responsibility for the resulting downtime.

Network Outages or Unexpected Downtime is any unplanned or unexpected interruption in the network availability due to hardware, software, network connectivity or data center problem, during which a 100% packet loss is experienced.

Scheduled Downtime is any scheduled interruption of the services for the purpose of network software/hardware upgrades, or replacement of any network equipment in order to be provided better service for the customers. Scheduled downtimes occur within pre-notified downtime periods, with as many warnings as possible sent via e-mail or posted in our news section minimum 24-hour in advance.

 

 

No Unlawful or Prohibited Use
As a condition for customer use of a1netsolutions Services, You - the Customer, agree that you will not use a1netsolutions services for any purpose that is unlawful or prohibited by these terms, conditions, and notices, and/or our Acceptable Use Policy (AUP). a1netsolutions servers can be used explicitly and only for legal purposes, and each attempt for taking indecent advantage of the servers, inconsistent with the rules, will be immediately counteracted.

Customers are solely responsible for the content of their messages. Using a1netsolutions services in connection with surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or other) is prohibited.

In this light, a1netsolutions.com expressly forbids any breach of Federal, State or Local regulation, including, but not limited to, the transmission of: copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. a1netsolutions servers CANNOT be used for the propagation, distribution, housing, processing, storing, or handling in any way of lewd, obscene, adult or pornographic material, or any other material which is considered impermissible by the company's Terms (this document) and Acceptable Use Policy (AUP). Customers may not attempt to gain unauthorized access to any a1netsolutions services, other accounts, computer systems or networks connected to any a1netsolutions services, through hacking, password mining or other means. Customers may not obtain or attempt to obtain any materials or information through any means not intentionally made available by a1netsolutions services.

a1netsolutions's management will thoroughly scrutinize all received orders and decide, to their own discretion, which of them do not comply with the officially stated requirements for use of the company servers. a1netsolutions reserves the right to refuse service to unlawful parties. a1netsolutions.com reserves the right at all times to disclose any information, as a1netsolutions deems necessary, to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the sole discretion of a1netsolutions.com.

 

 

Third Party Dealings
Any dealings with third parties (including advertisers) carried out through a1netsolutions services, including participation in promotions, payment for goods and services, and/or any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between the Customer and the advertiser or the other third party. a1netsolutions shall not be responsible or liable for any part of such dealings or promotions.

Service Expiration & Renewal

Hosting Service

The hosting service is active for one year (365 days). After the expiration of that period, the account will be automatically suspended and will remain suspended until the Customer renews it by paying its annual subscription fee. In case that the Customer does not renew his/her hosting account, it will remain BLOCKED. The account data will be kept for two months, after that it will be permanently deleted.

E-mail notifications regarding each account's expiration are dispatched twice. In order to receive the notifications, the Customer must provide a valid e-mail address. a1netsolutions ensures that the e-mails are sent and takes no responsibility for e-mails that are not delivered due to problems with the recipient's e-mail address.

 

 

Domain Names

Domain names are valid for the number of years of their registration (domain names can be registered for the period of 1 to 10 years, depending on their TLD - top-level domain name - extension). After an expiration of a domain name several stages follow regarding its renewal.

However, all domains that enter a redemption period are removed from the zone files (the list of domain names currently in the global DNS), therefore any web site or e-mail services associated with the domain name will stop working.

After the redemption period of an expired domain name is finished.

 

Customers are advised to renew their domain registrations before their domain names are placed into redemption. When a domain name transits in redemption period, we are not able any more to prevent its zone files from being removed from the DNS system, and the customer's web site and any associated services will stop working.

 

If the domain name was registered with another registrar, the customer needs to contact that registrar for more information regarding its retrieving.

 

 

 

 

Last updated January 20, 2011

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